Terms & Conditions

Welcome to Zeetig International. By accessing or using our website www.zeetig.com, you agree to follow and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

Zeetig International is a manufacturer and global supplier of surgical, dental, and medical instruments. By using our website, you agree to comply with all policies, guidelines, and rules stated here.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

2. Product Authenticity & Quality

All instruments offered on our website are manufactured using high-quality stainless steel and premium-grade materials. Product photos are for reference only; slight variations in appearance may occur due to lighting, screen display, or design updates.

3. Pricing

All prices listed on www.zeetig.com are in USD unless otherwise mentioned.
Prices may change without prior notice due to material, labor, or market conditions.

Delivery Charges Note

For orders below $250, delivery charges will be added as per your destination.

Customs duties or taxes in your country are not included and must be paid by the customer.

4. Orders & Availability

All orders are subject to availability and approval.
If any item is unavailable after your purchase, we will contact you to offer:

A replacement product
A revised delivery schedule
A full refund

Bulk, wholesale, or custom orders may require additional production time.

5. Payment Methods

We accept secure online payments through trusted payment gateways, including:

Bank Transfer
Online Payment Services
Other international methods depending on your region

Payments must be completed before order processing begins unless otherwise agreed.

6. Shipping & Delivery

We ship worldwide through reliable courier partners.

Delivery times depend on your country and shipping method.
Standard international shipping typically takes 5–10 business days.
Tracking details will be provided once the order is dispatched.

Zeetig International is not responsible for delays caused by customs, courier issues, or unforeseen events.

7. Returns, Refunds & Exchanges

Returns or exchanges are accepted only for manufacturing defects or incorrect items received.
Products must be unused, undamaged, and returned in original packaging.
Custom-made instruments are not returnable unless defective.
Return shipping cost must be covered by the customer unless the product is faulty.

Please contact us within 7 days of receiving your order to initiate a return.

8. Custom Orders

Custom-designed surgical instruments are made specifically according to your instructions, drawings, or specifications.

Custom items require extra production time.
These items cannot be canceled, returned, or refunded unless defective.

9. Intellectual Property

All content on www.zeetig.com, including text, designs, images, logos, and product descriptions, is the property of Zeetig International and cannot be used without written permission.

10. Limitation of Liability

Zeetig International is not liable for:

Misuse of instruments
Damage caused by improper sterilization or handling
Losses resulting from shipment delays
Medical or procedural errors involving instrument usage

Our products must be inspected and sterilized by qualified professionals before use.

11. Governing Law

These Terms & Conditions are governed by the laws of Pakistan.
Any disputes shall be resolved under the jurisdiction of Pakistani courts unless otherwise agreed.